Ka Pou Whenua After-hours Crisis Support Telehealth Service

In partnership with Te Poutini Waiora and Te Whatu Ora, Kā Pou Whenua provides an afterhours crisis support service for Tangata Whaiora aged 18 and over. The service is designed for those experiencing mental or emotional distress who may not meet the threshold for specialist services, but who still need support on their hauora journey. 

Grounded in Mātauranga Māori and guided by the Te Whare Tapa Whā model of care, Kā Pou Whenua takes a whakapapa-based approach – keeping one eye on the past while looking to the future. This ensures whaiora and their whānau receive holistic, wraparound support that honours their identity, strengths, and aspirations. Our kaimahi bring together both clinical expertise and cultural knowledge, walking alongside whaiora to help them:

• Navigate challenges and distressing experiences

• Identify needs and goals

•  Build resilience, skills, and confidence within their support networks

Within Te Tai Poutini, we offer both kanohi-ki-te-kanohi and telehealth options, ensuring the service is accessible, responsive, and safe. At its heart, Kā Pou Whenua is about empowering whaiora and whānau with the tools, tautoko, and connection needed to move forward from moments of distress

In person at Te Nikau Hospital, Acute zone: Monday – Sunday 1pm-9pm Clinical appointments: Monday – Friday call 021 540 986 to make a appointment.